help!

8/1/10 11:42 pm
roxy: (Default)
[personal profile] roxy
Why won't youtube work for me? I've done everything they suggested and nothing works. I can't see any vids and I'm missing all the good stuff. Youtube is the DEVIL.

(no subject)

8/3/10 03:00 am (UTC)
Posted by [identity profile] dm-wyatt.livejournal.com
Aw...

What on earth is going on with youtube?

Do you get an error? I want to try and help...

Have you tried a different browser?

I'm assuming you're using windows since most of the world does, but even if you're not loading a different browser may help too.

I do tech support for an ISP in real life and things like this can be tricky. You may need to update your browser or even use a different one.

If you're on Windows and using an IE version other than 8, some websites have stopped supporting the earlier browsers. Try updating to that version:

http://www.microsoft.com/windows/internet-explorer/default.aspx?cachereset=true&WT.srch=1

If you're already on 8, try a different browser.

Google Chrome has its fans, as does Mozilla Firefox.

Those browsers also have versions that run on MAC computers, so if you're a Mac head one of those may work better than Apple's Safari browser. But Safari recently also had an update, so updating that might be helpful if that's what you're using.

*HUGS*

(no subject)

8/3/10 05:30 am (UTC)
Posted by [identity profile] roxymissrose.livejournal.com
I have Windows, yes. I think I'm using the latest version of Internet Explorer, but I'll see. Oy, I'm batting around in the dark like a blind thing here.

(no subject)

8/3/10 05:38 am (UTC)
Posted by [identity profile] roxymissrose.livejournal.com
me again--it is IE 8. And java seems to be the latest version too. :(

(no subject)

8/3/10 02:02 pm (UTC)
Posted by [identity profile] dm-wyatt.livejournal.com
Damn, well... You may need to try a different browser.

Try Chrome:

http://www.google.com/chrome

Of the two, I like it better than Firefox. I just don't like Mozilla's interface. It looks... chunky? I'm not sure it's the right word for it, and I guess it works okay, but I've had problems with it. (Have to use it for work and I don't like it much.)

But if you want to try Mozilla Firefox get that here:

http://www.mozilla.com